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Spiderman Costumes

Where can I buy TMNT birthday party supplies?
Party supplies should be widely available now in the USA at retail chains like Target, Wal-Mart, Party City and Toys R Us. Unfortunately we don’t have vendor information for any other countries.One of the most important pieces of information that we ask for on the order form is your party date. We need to know how soon you’ll be needing your order, especially if you’ll be sending out invitations.

How does that work?
Because we’re a Canadian company, we have to do business in Canadian dollars. When your transaction goes to our bank, it then gets sent to your bank, which in turn converts it to US dollars. When you receive your credit card statement, it should show the Canadian amount, the exchange rate at the time it went through your bank, and the US amount charged on your account.Your order total is larger than $250.00. In this case, we pack the order and give you the actual cost for overnight. A Plum Party representative will call you with the cost, and you can then approve it.

Can I use my Fed Ex account number?
Unfortunately, we only allow customers to use their Fed Ex account number for international or bulk orders. Please call us at to see if you qualify.No we do not. Most of our customers are not home during the day so we ship without a signature requirement. We also ship Fed Ex Home Delivery. This means packages are usually delivered after 4:00 PM. Plum Party emails customers with their Fed Ex tracking number. Please be sure to track your package. This helps avoid lost packages, incorrect deliveries, and further problems. If this problem occurs, Plum Party holds the right to make all decisions in regards to the package.

If I do not like your photo packages, can I request my own?
Yes, our photo packages are designed to give you the best value, but if you require a different amount of provided photos, we can assist you in a customed package just for you.

What if I don’t like what I ordered?
You know when you order something online or from a catalogue, and you can’t touch it or see it, and it arrives, and it turns out to be even better than you had thought? That’s the feeling that we hope you have when you receive your order. But if isn’t what you had thought it would be, please let us know. You can return it.We try very hard not to let that happen, but sometimes we sell out of something quicker than our suppliers can ship more to us. That’s especially true with a new release. If you’ve ordered an item that’s out of stock, we’ll let you know right away.

Do you accept international orders and ship to overseas locations?
Don’t see your question and answer here? Email us at and we’ll get back to you right away.

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